Customer Satisfaction Survey

Dear customer, please complete this survey to help us improve our services and understand your expectations and suggestions. Thank you for your feedback.

Fields marked * and all 11 evaluation questions are required.

Evaluation

1: Very Bad · 2: Bad · 3: Medium · 4: Good · 5: Very Good

1. Accessibility, ability to reach our company at any time; efficiency of our communication

2. Price policy

3. Receiving quotation and contract in an acceptable period of time

4. The content of the quotation and contract is clear and the information is accurate

5. Carrying out tests within the time schedule and presenting test reports on time

6. The information and results in the test reports are understandable and accurate

7. The quality and diversity of our services

8. Providing solutions to technical issues; cooperation; competence of personnel

9. Our impartiality and confidentiality policies and their practices; our reliability

10. Our services add value to you or your company

11. Your satisfaction with working with our company

Suggestions and Comments (optional)

Company Details

Company Name

Phone

Fax (optional)

Web (optional)

The information you submit will be used to evaluate customer satisfaction and respond to your feedback.

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